What do I do if my electric stand don't work?

If the electrically height-adjustable sit & stand frame does not work as expected troubleshoot as follows:

• Start by checking that the cables look properly connected between the motor column, control unit and table control and that the power cable is plugged into the wall outlet.
• Check that no cables are pinched or otherwise damaged.

If the above looks OK, try to reset the desk:

• Lower the frame to its lowest position by pressing the "down" arrow.
• Release the button.
• Press the button again and keep it pressed for 10 sec until you hear a “ticking” sound from the control unit or you see the stand move a little.

If the desk still not work, contact us! We then need the product's serial number, which can be found on the type label at the frame.