Frequently asked questions
If the electrically height-adjustable sit & stand frame does not work as expected troubleshoot as follows:
- Start by checking that the cables look properly connected between the motor column, control unit and table control and that the power cable is plugged into the wall outlet.
- Check that no cables are pinched or otherwise damaged.
If the above looks OK, try to reset the desk:
- Lower the frame to its lowest position by pressing the "down" arrow.
- Release the button.
- Press the button again and keep it pressed for 10 sec until you hear a “ticking” sound from the control unit or you see the stand move a little.
If the desk still not work, contact us! We then need the product's serial number, which can be found on the type label at the frame.
You are always welcome to Edsbyverken! Here, you’ll find a current furniture exhibition and the opportunity for a guided tour of our proud and historic factory. One of our team members will greet you outside the office, where coffee and an introduction are offered before the visit begins. To book a study visit, please call us at +46 271-275 00 or email us at info@edsbyn.com
Yes, connection fittings are available as an option for Hug.
Yes, Hug chair can easily hung from a table top via the backrest.
The veneer layer is only about 0.6 mm thick, which makes it very hard not to sand through the veneer, revealing the board material underneath.
Shape has several plinth heights as options:
- Plinth 30 mm
- Plinth 128 mm
- Plinth 300 mm
Technically, it’s possible to mount only four legs, but it’s not recommended since the design is made to ensure stability. The customer may, however, choose to install only four of the five legs included upon delivery.
Plywood, or cross-veneer as it is also called, is normally made up of an uneven number of layers of veneer glued together, where the layers are usually glued crosswise at right angles to each other. The veneer in plywood can be of different types of wood, thickness and quality. Plywood is often used as a core in tables to get the characteristic striped edge with just a clear coat.
18 mm.
Yes, we have certificates for ISO 9001 and ISO 14001, which means we are certified in quality and environmental management. Please contact us if you wish to access these certificates or have questions about our work related to this.
Please review your order and our order acknowledgment to see what has been agreed upon. If you find that something is missing during assembly, please check the assembly instructions to ensure that the missing item should indeed be included in the delivery.
If any items still appears to be missing, please contact us at reklamationer@edsbyn.com and we will be happy to assist you further.
The crumb gap is a small opening between the backrest and the seat that makes it easy to brush off the seat and allows crumbs to fall to the floor instead of getting stuck in the crease.
The veneer layer on tables and storage units from Edsbyn is approximately 0.6mm thick.
The sound absorption is N10.
No, unfortunately that’s not possible. Here you can see all available models of the Modular Chair.
Yes, we accept interns when circumstances allow. Please email your application to info@edsbyn.com and mark the email with “Internship Application” so we can make sure it reaches the right person.
Edsbyverken was founded in 1899.
Yes, on both Eline Swivel and Eline 4-legged, you can choose between plastic glides for carpeted floors or felt glides for hard floors.
If your delivery appears to have been damaged during transport, it is important that you take photos of both the packaging as well as the damaged goods and submit this to us within 7 days of recieving the delivery. Contact reklamationer@edsbyn.com and we will assist you further.
At Access you can choose from several different plinth/stand options:
- Plinth 30 mm
- Plinth 88 mm
- Square or round metal legs 106 mm
- High closed plinth 300 mm (personal storage only)
On some models there are also 106 mm castors as an option.
We have a 5-year warranty on our products
You will need two new leg frames, since the middle legs on a long Piece table are connecting frames.
Yes, you can both see and try out the Arc Stool in the restaurant at the Nationalmuseum.
Yes, you can make purchases as an individual directly from our retailers.
They assist you with configuration, quotation and order. All our products are manufactured on demand and your retailer will inform you of the delivery time for your product.
It’s called Fern Green, a shade specially developed by designer Jens Fager.
You’ll find Fern Green in our Color & Trim palette, available for download here >
Yes, it is possible to connect Feather chairs that have four legs.
Contact us if you would like a quote for this.
Check out the document Care where we have gathered all the care instructions regardless of the type of material concerned. If you are unsure about how to interpret these care instructions or have questions that are not answered in our document, please contact us and we will help you find the right information about your product.
Yes, it is possible.
Yes. The standard options are white, black and chrome. You can also choose any custom color – just contact us for assistance with your order.
Laminate or melamine as it is also called is a decorative laminate consisting of paper that has been treated with melamine resin. HPL or high-pressure laminate has the same decorative paper as melamine-coated board, but when combined with many layers of kraft paper that has been treated with resin, the properties become completely different and the surface becomes hard and wear-resistant.
Yes, but there is a high risk of tipping if it’s mounted directly on the table, so we do not recommend it.
Yes, Edsbyn also has locations in Gothenburg and Stockholm.
Yes, absolutely. Please contact us for assistance with your order – order@edsbyn.com
Everlong High comes in fixed lengths of 180 cm and 240 cm. Flexible dimensions are only available for the Everlong Sofa, which is lower in seat height.
It’s possible, but not recommended as it creates a high risk of tipping.
Of course, please email ekonomi@edsbyn.com and they will help you with a copy of the invoice.
The delivery time for Gather is approximately six weeks. This applies to the sofa, the modular sofa, the footstool and the armchairs.
Yes, Neat Green can be made in black stain as a special order – please contact us for assistance with your purchase.
Yes, if you choose the Square legs, they are available in a height of 900 mm.
Edsbyn (AB Edsbyverken) currently has around 145 employees.
Yes, absolutely! Edsbyn is continuously developing and we’re always looking for new colleagues who want to be part of that journey. Send your open application to info@edsbyn.com and indicate the type of position you’re seeking so we can route it to the right person.
By submitting your application, you accept our Privacy Policy and allow Edsbyn to store your personal data to process your application.
At Edsbyn, we design and manufacture furniture in our own factory. Together with us, it’s possible to pursue a career in areas such as product development, production, distribution, finance, communication, environment and sustainability, customer service, and sales, among others. We operate in Sweden, Norway, the UK, and China.
Yes, if you intend to place your Embrace Floor Screen without support, choose the long foot designed for free-standing use. In the configurator, you can also see other fittings that can be selected, for example, to connect several screens together.